Studio Policies

STUDIO POLICIES

SINGLE TRIAL CLASS
Messy Play Studio offers a single class options for our Messy Play Program. Families interested in classes who want to make sure the program is right for them or need flexibility can purchase a single drop in and try out the class. No refunds or makeup classes are offered if a student cancels or fails to show up for this class with less than 24 hours notice. Single Classes are non-refundable – They are transferable to a new date or another person..

5 WEEK SESSION
SESSION classes means the participant registers and attends the classes for the full series on the same day/time on a weekly basis

SEMESTER CALENDAR
There are six sessions per year. 

The Studio is closed on Statutory Holidays, including a break over Christmas and New Year. There are no classes over the March Break.

Registration is ongoing.

REGISTRATION AND PAYMENT REQUIREMENTS
All classes must be prepaid to confirm the spot.
In order to participate students are required to register and agree to Messy Play Studio’s policies and waiver of liability, medical release, photography/video release and indemnification agreement. Please email info@messyplaystudio.com if you wish to opt out of the photo/video release. 

WITHDRAWAL/REFUND FROM SESSION CLASSES
Two weeks written notice via email to info@messyplaystudio.com is required if a participant decides to terminate classes for any reason less than 7 days prior to the start of classes. If a student must withdraw from classes, they will forfeit a fee equal to four classes from the date of written notice. Refunds will be issued within 3 weeks of the student’s last class date AND ARE SUBJECT TO A CANCELLATION FEE.

MISSED CLASSES AND MAKE-UP POLICY (MORE THAN 24 HOURS’ NOTICE)
A maximum of ONE class can be made up in a future session. There is no make up class if notice is not given.

MISSED CLASSES AND MAKE-UP POLICY (LESS THAN 24 HOURS’ NOTICE)
Students cancelling classes with less than 24 hours notice forfeit the class and the class will not be made up. All student illnesses are subject to Messy Play Studio’s 24 hours notice policy.

ARRIVING LATE
There is no make up class or refund if a student arrives late for any classes.

FACILITATOR/INSTRUCTOR ABSENCE
Messy Play Studio reserves the right to have a supply facilitator/instructor teach a class in the event a facilitator/instructor is ill, absent or unavailable. If Messy Play Studio can not provide a supply facilitator/instructor, the student will receive a make-up class option.

SNOW DAY / SCHOOL CLOSURE
A make up class will be arranged in the event that a snow day is called by HWDSB and schools close.

PARENT SUPERVISION
Parent’s are responsible for supervising their own children during their visit. Messy Play Studio is not responsible for sole supervision at any time before, during or after class. Parent’s know their children’s skill level and are responsible for managing their child’s participation in activities provided.